Live in-call assistance, so everyone sells like your top 10%

Backdrop is the real-time sales enablement platform that lives inside live sales calls. It pushes the right discovery questions so reps uncover real pain, and surfaces the right answers the instant a prospect asks a hard question. No searching, no “let me get back to you.” Every answer is architected from your company’s knowledge and playbooks. Every question is intentional.

Gong records and analyzes calls after they end. Backdrop runs during the call, pushing discovery questions and answers to your rep in real time. They’re complementary, not competitive. Use Gong for post-call insights, use Backdrop to change what happens live.

Individual reps can connect and go live in minutes. Full team deployment, including ingesting your docs, battle cards, playbooks, and call recordings, takes days, not months. Backdrop’s Knowledge Engine does the heavy lifting automatically, ingesting your category, website, playbooks, wikis, and historical recordings to build your live enablement engine without manual tagging or lengthy implementation projects.

Post-call review tells you what went wrong after the damage is already done. The live conversation is the only moment where the right question or the right answer can actually change the outcome. When a prospect raises an objection, names a competitor, or hints at a pain point, that’s the window to respond. An email follow-up sent 24 hours later doesn’t replicate it. Backdrop works during the call so reps can course-correct in real time, not after the deal has already stalled.

No. Backdrop is completely undetectable. Your prospect cannot see, hear, or sense that it’s running. It operates privately on your screen during the call, with no visual or audio indicators on the prospect’s side.

Backdrop tells the rep it doesn’t have a verified answer for that question. It will never fabricate specs or guess. The rep can flag it, and your team gets notified to add that knowledge to the hub.

Yes, fully. Everything Backdrop surfaces on a call (discovery questions, objection responses, competitive positioning) comes from the knowledge base your team builds and maintains. Leaders and enablement managers control what content goes in, how it’s structured, and how it’s triggered. Reps get exactly what you designed for them to ask and answer. Nothing is improvised on the fly.

Backdrop works across Zoom, Microsoft Teams, Google Meet, Webex, and other major meeting platforms. It joins your audio stream silently. No bots, no notifications to prospects. No plugins or browser extensions required.