Plans for every sales team

Yes. The Free plan gives you live questions and answers on every call, case studies surfaced mid-call, follow-up drafts and deal summaries afterwards, Deal view, practice calls, personal integrations with a read-only CRM connection, Slack, and more, and an MCP connection to your own AI, like Claude or ChatGPT. No credit card required. Usage limits apply, measured in live call minutes.

Growth includes everything in Starter, plus more usage, dedicated onboarding, and SSO / SAML. Starter has 5x the usage of Free. Growth has 20x.

Usage is measured in live call minutes, counted while Backdrop is actively listening and assisting during your calls. Follow-ups and summaries generated after the call don’t count.

No. Follow-up drafts and deal summaries are generated after the call ends and do not count toward your usage.

Usage is measured in live call minutes, counted while Backdrop is actively listening and assisting. Follow-ups and summaries don’t count. Limits are dynamic and may change, so we don’t publish a fixed number. Starter includes 5x the usage of Free, and Growth includes 20x.

You can always finish the call you’re on. After that, live assistance won’t start on new calls until your usage resets or you upgrade your plan.

Nothing changes. Backdrop keeps guiding you until the call ends, and the extra minutes are on us. We’d rather cover a few minutes than leave you alone in front of a buyer. Before your next call, wait for your usage to reset or upgrade your plan.

The Backdrop app shows a usage bar that runs down as you use live call minutes, like a battery. Check it anytime before a call.

Starter is billed monthly. Growth is billed annually. The Free plan is never billed, so there is nothing to choose.

Yes. You can add seats at any time and they will be prorated for the remainder of your billing cycle.

Yes. Upgrades take effect immediately, and you receive a prorated credit for the remainder of your current plan.

The Free plan gives you full access to the core product for as long as you want. No time limit on your account, no credit card required. When you’re ready for the Prep page, more usage, or a shared team knowledge base, you can upgrade anytime.

Yes. Backdrop processes audio in real time and does not store raw call recordings. All data is encrypted in transit and at rest.

Yes. Backdrop is SOC 2 Type II certified. Your data is encrypted in transit and at rest, access is role-based and audited, and we undergo continuous third-party security assessments. If your security team needs our full report, we can share it directly during evaluation.

We accept all major credit cards. Growth can also be paid by invoice.

Yes. Starter is month to month: cancel at any time and you keep full access through the end of the current month. Growth is an annual plan and can be canceled at the end of the billing period. The Free plan has nothing to cancel.