Slack Personal Integration: Search Slack from Backdrop

Connect Slack to Backdrop to find answers in your conversations and prepare drafts to copy into Slack. Includes installation and disconnect instructions.

Backdrop is an AI assistant for sales calls. Connecting your own Slack account lets you bring the answers your team already shared, like a deal-room thread or an engineer's reply to a security question, into your conversations with Backdrop.

What you can do with Slack

Find answers before or during a call. Ask Backdrop to search the channels, threads, and files your Slack account can access.
Prepare a follow-up. Ask Backdrop to draft a Slack update from your call or the context you provide.
Share a reviewed draft yourself. Review the draft, then copy it into the Slack conversation where you want to share it.

Your personal connection belongs to you. Backdrop reads Slack information using your account's permissions; teammates cannot use your connection. This connection is read-only: it does not post or change content in Slack.

Review AI-generated content

AI-generated responses may be inaccurate or inappropriate. Check answers against their sources and review drafts before sharing them.

Connecting Slack for your whole team?

An admin can connect your Slack workspace so selected channels become a knowledge source for everyone. See the enterprise Slack integration.

Before you start

You need a Backdrop account and the desktop app. Get Backdrop and sign in before connecting Slack.
Use the Slack account and workspace you want Backdrop to access. Your workspace may require an admin to approve the app or its permissions.
The Slack card has two rows. Personal connects your own account, and is what this page covers. Everyone is the workspace-wide connection, which only admins can set up.

Install and connect Slack

In the Backdrop app, open Knowledge from the sidebar.
Find Slack and click Connect on its card.
In the Personal row, click Connect. Your browser opens the Slack sign-in page.
Sign in to Slack, select the correct workspace, and review the requested permissions. Approve access, or request approval from your Slack admin if prompted.
Return to Backdrop and wait for the connection to finish.

When the Slack card turns green and reads For you, you're connected.

The approval screen may mention Nango

Backdrop uses Nango to manage the connection. Seeing Nango or api.nango.dev during authorization is expected.

Open Ask Backdrop and try a question such as “What did our team say about single sign-on in Slack?” To prepare a message, ask “Draft a Slack update with the decisions and next steps from this call.” Review the draft, then copy it into Slack yourself.

Disconnect Slack

Open Knowledge and click Manage on the Slack card.
In the Personal row, click Disconnect, then confirm.

Disconnecting stops future access; it does not delete earlier Backdrop chats or derived content. To request deletion, email support@getbackdrop.ai.

If something isn't working, see troubleshooting. For help with access or a data request, contact Backdrop and see our privacy policy.